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House rules

Terms of Service

Last updated: October 2, 2026

Welcome to JENYEWEN, operated by Jenyewen LLC, a Florida limited liability company. By using jenyewen.com or purchasing from our shop, you agree to these terms. If you don't agree, please don't use the site.

1. What we do

JENYEWEN partners with local businesses to design, produce, and sell their branded merchandise. Products are made to order through third-party production partners and shipped directly to you.

2. Orders and payment

Purchases are processed through our Shopify-powered store. Prices are shown at checkout and may change at any time before an order is placed. We may refuse or cancel an order (for example, suspected fraud or a pricing error); if we cancel, you'll be refunded in full. Because items are printed on demand, production begins shortly after you order.

3. Shipping, returns, and refunds

Shipping times are estimates, not guarantees. Because every item is made to order, we accept returns or offer replacements for defective, damaged, or misprinted items — contact info@jenyewen.com within 30 days of delivery with a photo and your order number. We can't accept returns for buyer's remorse or incorrect size selection, so please check the size guide. Our full store policies at checkout control where they differ.

4. Intellectual property

The JENYEWEN name, site design, and original content belong to us. Partner brand names and logos belong to their respective owners and are used under license. You may not copy, resell, or reproduce designs from this site or our products.

5. Your submissions

When you submit information through our contact form, you confirm it's accurate and that you're authorized to act for the business you name.

6. Disclaimers

The site and products are provided "as is." To the fullest extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid us for the product or service at issue.

7. Governing law

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Miami-Dade County, Florida.

8. Changes

We may update these terms; the current version always lives at this page with its date above. Continued use after changes means you accept them.

Contact

info@jenyewen.com